Frequently Asked Questions

WHAT IS THE THREAD COUNT OF XTRA SHEETS?

Because of the unique technology used in our Active Performance sheets, thread count does not apply like it does with traditional cotton sheets.

 

WHERE DO WE SHIP TO?
We ship to anywhere in Australia and New Zealand.

 

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
We dispatch your order within 1 business day (Monday – Friday). All orders are dispatched from Melbourne via Australia Post and will arrive in 1-7 business days from dispatch. New Zealand orders please allow 14 business days. For more information read our Shipping Policy Here.

 

CAN I CHANGE MY DELIVERY ADDRESS?
We can change your delivery information as long as your item has not been dispatched, once it has been dispatched, it is difficult for us to change your details however please contact our friendly team and we’ll see whether we can help.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard and PayPal. There are no surcharges for any transactions. For more information read our Payment Policy here.

 

WHAT IS YOUR RETURN AND REFUND POLICY?

 

HOW DO I WASH XTRA SHEETS?

We recommend a cold machine wash, no fabric softener required.
Tumble dry low. Wash separately before use. Do not bleach. Non Iron.

 

WHAT ARE THE SHEET MEASUREMENTS?

Xtra sheets feature true-grip stretch fabric to fit perfectly to your mattress.
See the sheet dimensions below. 

Single Set

1x Fitted 91×193+40cm
1x Flat 180x254cm
1x Pillowcase 48x73cm

King Single Set

1x Fitted 107×203+40cm
1x Flat 200x260cm
1x Pillowcase 48x73cm

 

Double Set

1x Fitted 137×193+40cm
1x Flat 228x254cm
2x Pillowcases 48x73cm

Queen Set

1x Fitted 152×203+40cm
1x Flat 240x260cm
2x Pillowcases 48x73cm

King Set

1x Fitted 182×203+40cm
1x Flat 250x275cm
2x Pillowcases 48x73cm